Effective Date: January 1, 2024
At InnoTrend Textiles, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.
We collect information you provide directly when you fill out a contact form, place an order, or communicate with our team. This may include:
We may also collect limited technical data automatically — such as your browser type, device information, and pages visited — to improve our website performance.
We use the information we collect to:
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Our website uses cookies to ensure the site functions properly and to understand how visitors interact with our content. You can disable cookies in your browser settings at any time, though some features may not work as intended.
We may share your information with trusted service providers who assist us in operating our website and delivering our services (e.g. payment processors, shipping partners). These parties are contractually obligated to keep your data confidential.
We may also disclose your information where required by law or government authority.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order records are typically retained for a minimum of seven (7) years for accounting and legal compliance.
You have the right to:
To exercise any of these rights, please contact us and we will respond within 30 days.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy, please contact us: